وظيفة financial services representative

We are looking to hire an experienced financial services representative who specializes in the financial and foreign exchange markets and works in   6October - Egypt

Duties:

• Responsible for ensuring that all customers’ inquiries are handled on timely manner, also responsible for Quality Assurance and Problems solving, 
• Directly deals with customers face-to-face, or by telephone, handle follow up calls /escalations hard calls when required.
• Receive and record customer requests
• Create customers account on MT5, store and modify it when it’s necessary, Update the existing database with changes and the status of each customer.
• Provide back-up support to other group members in the performance of job duties as required.
• Telemarketing duties include contacting current and potential customers, build customer’s interest in the services and products offered by the company, and provide new customers with information about our services.
• Contribute to team effort by accomplishing related results as needed / as per KPIs targets attributes set.