● Contact potential customers to inform them about a product or service using scripts
● Answer questions about products or the company
● Ask questions to understand customer requirements and close sales
● Direct prospects to the field sales team leader
● Go the “extra mile” to meet sales quota and facilitate future sales
● Keep records of calls and sales and note useful information
● Ability to learn about products and services and describe/explain them to prospects
● Excellent knowledge of English is a MUST!
● Excellent communication and interpersonal skills
● Cool-tempered and able to handle rejection
● Outstanding negotiation skills with the ability to resolve issues and address complaints
