Ensuring the store and staff is compliant with company policies and procedures.
Ensuring an effective communication of issues and ideas with operational management.
Greeting customers in a friendly and courteous way on entry to the store to ensure the store provides a pleasant shopping experience for customers.
In conjunction with visual merchandising team, ensuring up to date window displays.
Driving sales floor presentation to the highest standard by running meetings with staff, identifying their training needs and coaching them.
Advising the Area Manager on out of stock items, slow sellers, fast moving items, etc...
Preparing daily reports about staff sales, total purchases, receives cash or credit payments, coupons and vouchers, making bank deposits, Petty cash, cash refunds, credit notes etc...
Reading and recording totals shown on cash register tape and verifies against cash on hand.
Handling of stock inventory audit, stock taking and returns or exchanges.
Conducting regular surveys on competitors by visiting the competitor's stores.
Reviewing and controlling the costs to maximize profitability.
Identifying/ planning promotional events and deliver in consultation with Operations & VM`s.
Preventing and handling difficult situations related to security risks and thefts
متطلبات الوظيفة
3 – 5 years of retail experience in a fashion retail environment is essential.
Knowledge and understanding of retail operating procedures in small and medium size stores.
Good commands in English language.
Excellent communication, presentation and analytical skills.
Extensive leadership, decision making, problem solving, planning & organizing and relationship building skills.
Flexibility to work morning & night's shifts/ weekends & holidays.
A 2 Z mission is to be number one retail stores for a diversity of national and international goods of home wear, basics, underwear and lingerie and main suppliers for specific international brands in Egypt and to have a line manufactured under our compan