We are seeking an experienced software implementor who works closely with stakeholders to identify goals, perform detailed requirements gathering, analysis, data collection, produce high-quality documentation that meets applicable standards and is appropriate for its intended audience, write easy-to-understand user interface text, user manual, and online help and developer guides, and performing some user acceptance testing. We need you to implement, train, and support clients' in regards to our Software, remotely and on-premises.
- Understanding project objectives and capturing business requirements through active listening & questioning techniques.
- Translates complex business, functional and technical requirements into detailed work tasks and prepares project scope statements.
- Suggest innovative solutions for customers’ requirements.
- Prepares detailed analysis documents with defined and appropriate techniques for functional and non-functional requirements.
- Supports developers and QC engineers by clarifying requirements or business concerns generated anytime within the lifecycle development process.
- Communicates effectively with clients and cross-functional team members and management.
- Perform product demos to customers and develop relationships in key clients.
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
- Write easy-to-understand user interface text, online help and developer guides
- Create tutorials to help end-users use a variety of applications
