Overview:
SoftPrograms Technology is a customer-centric Incorporation, with a main focus on providing exceptional quality IT solutions & Services.
We are seeking an experienced business analyst who works closely with stakeholders to identify goals, develop best practices for data collection, perform detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
Responsibilities:
- Works with the technology and business groups to define project specifications.
- Understanding project objectives and capturing business requirements through active listening & questioning techniques.
- Analysis of stakeholder activities to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
- Translates complex business, functional and technical requirements into detailed work tasks and prepares project scope statements.
- Develops innovative solutions for customers’ requirements.
- Prepares detailed analysis documents with defined and appropriate techniques for functional and non-functional requirements.
- Participates in the lifecycle development process of product definition through design, development, test, release, and maintenance.
- Supports developers and QC engineers by clarifying requirements or business concerns generated anytime within the lifecycle development process.
- Understanding the dynamic market needs and provide inputs for additional features for existing products.
- Communicates effectively with product owners’ insights and supports cross-functional team members and management.
- Perform product demos to customers and develop relationships in key clients.
- Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
