Manage and deliver the project plans across the whole project life cycle
Track project performance, specifically to analyze the successful completion of short and long-term goals
Develop and maintain comprehensive project plans.
Meet with stakeholders to take detailed ordering briefs and clarify specific requirements of each project in cooperation with the business analysis team.
Create and maintain comprehensive project documentation.
Perform risk management to minimize project risks.
Manage the relationship with the client and all stakeholders
Develop spreadsheets, diagrams, and process maps to document needs
Report and escalate to management as needed.
Measure project performance using appropriate tools and techniques.
Submitting project deliverables and ensuring that they adhere to quality standards.
Obtaining customer acceptance of project deliverables.
Conducting post-project evaluation and identifying successful and unsuccessful project elements.
Ensure that all projects are delivered on-time, within scope and within budget.
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Ensure resource availability and allocation.
Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
Assesses development and tracking of customer journey SLAs and KPIs.
Oversees for Complaints Management adherence, policy, awareness, tracking and improvements.
متطلبات الوظيفة
6-8 years of experience in IT project management.
Education: B.A/ B.Sc. in Computer Engineering, business administration or related field.
Project Management Professional (PMP) certification is preferred.
Experience in banking, telco and/or government sectors is a plus.
M.Sc. in Computer Engineering or related field is preferred.
Achievement oriented with the ability to be flexible and adaptive on a daily basis.
Excellent organizational skills, having the ability to priorities workload whilst being resilient and able to cope well under pressure and meet tight deadlines.
Excellent problem-solving skills with a structured thinking process.
Strong time-management and organizational skills.
Ability to learn new concepts and carry out technical research.
Language Skills: Excellent communication skills (verbal and written) in English (Arabic is a plus).
EJADA is a leading IT services provider in the Middle East and Africa (MEA) region, enabling enterprises and public-sector organizations to maintain and increase their competitive edge through innovative IT solutions.
We offer a unique value proposition
