Increasing the awareness of customers about lighting and its practical applications.
Creating sales opportunities by identifying the customer's needs, displaying various products, explaining the products and offering solutions and alternatives to the customer's requirements.
Assisting the customer by various means by responding to all inquiries and responding quickly in all transactions and making sure that the customer chooses the appropriate products.
Reviewing the balances and preparing the order for the customer if it is available in the warehouse in coordination with the after-sales service department.
Sending manufacturing requests to the after-sales service department to start implementing manufacturing.
Follow up on customers and conduct regular visits to them and introduce them to new products in case of need.
Follow up the store balance and report deficiencies to provide the customer's need immediately.
Follow up on the products that were sent to the factory for repair and delivered to customers.
Providing and explaining the technical specifications of new products on a regular basis to customers.
Conducting field sales visits to meet with consultants or contractors to explain products or build a network of relationships with engineering and consulting offices.
Conducting field visits to inspect new projects and cities Providing a distinguished service that puts the goal of customer satisfaction at the top of the goals in all cases.
It all began in 1990 by a dream….
With a 25 year heritage of designing, manufacturing and distributing leading edge lighting system products in the MENA region, 3Brothers has developed a highly regarded reputation for innovation, quality and reliabilit
