Lead the deployment of the digital-forward value proposition of the SME segment to increase customer growth and retention.
Provide leadership through sales coaching and training for all Tamweel Ambassadors and other staff.
Lead team to conduct customer needs analysis and deploy relevant products/solutions to the segment to ensure customer needs are met and value is created for the organisation.
Plan and carry out all activities to pursue monthly and annual objectives via customer onboarding, campaigns, and customer retention programs through Tamweel Ambassadors.
Working with Marketing Team to design, develop and implement all marketing and sales efforts for our target market.
Directly work with the Operations Team to streamline customer service to continually help build trust, relationships with target customers, maintain existing customers and acquire new customers through planned product programs, and tactical marketing campaigns.
Implement strategies to drive the daily/weekly performance of Tamweel Ambassadors to ensure sustainable growth in the SME business.
Provide input and customer insights to ensure that digital channels and products are designed to meet customer needs.
Initiates and implements sales/promotional activities to actively put the banking products and services in the target market to increase market share.
Identify, recruit, retain and lead a highly motivated and skilled sales team in order to meet the needs of customers in the segment and in line with the digital-forward approach of the organisation.
eAswaaq Misr is Egypt’s leading B2B Marketplace provider. We offer a comprehensive portofolio of services including online presence, financial services, marketing and supply chain management for businesses that create economic growth while promoting sus
