Providing Subject Matter Expertise of best practices in use of SAP Customer Experience (CX)
Analyzing and translating business requirements into alternative functional solutions, utilizing best practice and within the remit of the enterprise architecture
Designing, building and testing SAP solutions in accordance with existing programmed templates
Conversing with technical and non-technical audiences
Providing a level of operational support to users including training and remediation
Providing guidance and consultancy to business users and other functional consultants
Key Responsibilities:
Provide business, functional, and technical support on SAP Sales and CX solutions
Gather requirements and assess gaps in the current business processes and configurations
Provide technology consulting expertise to develop alternatives and recommendations to address gaps
Develop solutions for SAP Sales and CX requirements
Lead testing and defect resolution of implemented SAP Sales and CX solutions
متطلبات الوظيفة
Bachelor Degree in Information Mgmt. Sciences & Systems
At least 3-4 years of experience
Proven ability to build, manage and foster a team-oriented environment.
Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment
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