The receptionist has to be the first to welcome the clients when entering the premises. S/he must be of good appearance, has good communication skills, and offers logistical support in the absence of any staff member, or when there is more than one client at the same time
Job Responsibilities
- Meets clients and responds to all their inquiries
- Registers the trainees in the various training courses and issues the payment receipts to the treasury in order to complete the registration process
- Answers all the Center’s incoming calls either through the mobile phone or the website
- Making outgoing calls to follow up with our customer
- Asks for logistical support or call the management whenever required by clients’ needs
- Makes sure that the place is well prepared to meet the clients
- Responsible for putting the advertising tools in their right place
- Makes sure that the registration forms are constantly available
- Adheres to the proper appearance and Center’s uniform
- Carries out any other necessary tasks within the core competencies of the job
- Collect the fees from the clients
