- Key Representative for Client Communication.
- Following up with clients regarding new requests & requirements.
- Build and train the required team to follow the plan*
- Understands the business very well, be able to define customer needs and proposes features to meet those needs·
- Design User Journeys, User story maps and come up with MVPs and Release plans·
- Collaborates with UI/UX designer and develop wireframes·
- Extracts Epics and Features then break them down to user stories·
- Maintains a clean and prioritized backlog with at least 2 sprints ready ahead·
- Ensures user stories are “ready” for development to start work with clear “Acceptance criteria”.
- Communicates user stories with dev team in a clear way and answers their questions·
- Gets/provides feedback and updates the backlog·
- Does impact and integration analysis·
- Tracks progress towards the Sprint releases·
- Holds and participates in Agile Ceremonies as Backlog Grooming, Sprint planning.
- Performs product demos for customers
* may be can train the sales team to be software sales not just hosting sales
Department & Direct Manager
- Projects Department
- Reports to Projects Manager