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أشهر الدورات المدونة دورات تدريبية إنشاء سيرة ذاتية أحدث الدورات انواع الشخصيات الأختبارات الوظائف تخصصات المجموعات ملخصات الكتب المنح التدريب التطوع تطبيقات
منصة معارف التعليمية
دخول كمستخدم
الرئيسية إنشاء سيرة ذاتية دورات تدريبية الأختبارات
قناة منصة معارف علي التليجرام الاقوي عربيا .. اشترك الآن

وظيفة Non-Voice Customer Service

شركة : IST Networks

مقر الشركة : Maadi, Cairo


إخفاء جميع الإعلانات
تفاصيل الوظيفة
  • Handling Customers regarding Mobile and Home services regarding mobile, landline, ADSL and IPTV services and complains, through Chat channels & emails, up to 30% outbound calls.
  • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Collaborate with the technical team to solve ongoing issues with a product or service.
إخفاء جميع الإعلانات
متطلبات الوظيفة
  • Graduates ONLY + Military certificate for Males.
  • 1-3 Years of experience in Customer Service Field.
  • Excellent communication and presentation skills.
  • Excellent customer handling skills.

إخفاء جميع الإعلانات
قدم على الوظيفة الآن

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عن الشركة

IST is proud to employ the largest number of Customer Experience dedicated personnel within the GCC, Turkey and United Kingdom. Our expert consultants and engineers are considered world-experts in their respected field, each having completed numerous cha

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Request history8.1.2PHP Version1.03sRequest Duration5MBMemory UsageGET jobs/{title}/{id}Route
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