● Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
- ● Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
- ● Monitor performance and ensure system availability and reliability
- ● Monitor system resource utilization, trending, and capacity planning
- ● Provide Level-2/3 support and troubleshooting to resolve issues
- ● Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
- ● Select and implement security tools, policies, and procedures in conjunction with the company’s security team
- ● Liaise with vendors and other IT personnel for problem resolution
