×
الرئيسية إنشاء سيرة ذاتية دورات تدريبية الأختبارات
قناة منصة معارف علي التليجرام الاقوي عربيا .. اشترك الآن

وظيفة Inbound Customer Service Representative ( Alex )

شركة : Premium Card

مقر الشركة : Bab Sharq, Alexandria


تفاصيل الوظيفة
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem
  • Recommends potential services to management by collecting customer information and analyzing customer needs.
  • Prepares service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
متطلبات الوظيفة
  • Customer Service
  • Product Knowledge
  • Quality Focus
  • Problem Solving,
  • Market Knowledge
  • Documentation Skills,
  • Listening and Phone Skills
  • Data analysis
  • Multi-tasking

دورات تدريبية في هذا التخصص الوظيفي

×

يجب ان يكون لديك حساب داخل المنصة
حتى تستطيع المشاركة و التفاعل مع التعليقات

سجل الآن مجانا