Provide full support to the organizational PC/Laptop.
Maintain hardware equipment on a working condition.
Performing preventive maintenance.
Timely and accurately, respond to the assigned tickets and emails.
Coordinate with other team members to achieve user satisfaction.
Maintaining Anti-Virus for keeping the organization free of viruses.
Monitor Assigned Branches Connectivity.
Replace, renew and configure old hardware.
Update windows and other desktop applications.
Monitor Information Security Policy Execution.
Scheduled backup of users’ data.
Installing and configuring computer hardware, operating systems, applications printers and scanners for Users.
Diagnosing and solving hardware/software faults occurred for users.
Provides technical support to users by researching and answering questions; troubleshooting
problems; maintaining workstation and LAN performance.
Document all troubleshooting and incident management actions via the electronic incident management system in a timely manner.Investigate new technologies.
Give full support to the ERP system users.
متطلبات الوظيفة
A Bachelor's degree in Electrical/telecommunications/computer engineering or equivalent.
NEISCO is an Egyptian company established in 1980.
The company used to import U.P.V.C fittings and valves.
By year 2000,
The Company started to produce the fittings in cooperation with the Italian company COMER.
