Serve as the first point of contact for customers seeking technical assistance over the IT Service Desk, the phone or email and Responding in a timely manner.
Install and configure software packages as operating systems, business programs, and other office tools that are required.
install hardware and peripheral components such as monitors, keyboards, printers and disk drivers on user’s premises.
Monitoring, diagnose and repair computer systems , Hardware and networks.
Register IT assets on related application and notify their direct reporting line in case of shortage.
Who is Azadea?
Azadea Group has been operating in Egypt since 2005. Following the opening of Virgin Megastore and Zara at City Stars in 2009, Azadea currently operates more than 40 stores across Cairo and Alexandria with a work¬force of more than 1000 e
