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قناة منصة معارف علي التليجرام الاقوي عربيا .. اشترك الآن

وظيفة French advisor

شركة : Webhelp

مقر الشركة : New Cairo, Cairo


تفاصيل الوظيفة
  • Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
  • Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
  • Manage and oversee the dealership’s workflow and schedule
  • Call customers to advise them about service changes or car pick-up times
  • Maintain positive customer relationships to ensure repeat business
متطلبات الوظيفة
  • Fluent French speakers (B2+/C1)
  • Strong interpersonal skills
  • Very good communication skills
  • Previous experience in banking service is a plus.
  • Proven work experience as a Service Advisor or similar role
  • Proficiency with industry-specific software
  • Excellent customer service, interpersonal and communication expertise
  • Strong organizational, decision-making and problem-solving skills
  • Relevant training and/or certifications as a Service Advisor

دورات تدريبية في هذا التخصص الوظيفي

عن الشركة

Webhelp is a global BPO provider, founded in 2000 headquartered in Paris, specialising in technical consultancy, software solutions, business process management and customer experience across a range of digital, social and traditional voice channels, data
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