Inbound Agent is responsible for delivering a class-leading quality customer service through reservation process, handling complaints and Customer inquiries by maintaining a good understanding of clinic operations and procedures which increase customer loyalty, improve Hospital branding and support achieve reservation target.
Outbound Agent is responsible for delivering a-class quality-oriented customer service to increase customer loyalty, improve Hospital branding and support continued sales through Promoting about new offers and services, handling complaints and Customer inquiries while maintaining a good understanding of clinic operations and procedures to achieve reservation target.
Operational Excellence Process
Customer Satisfaction Process
Innovation Process
+ 6 Months Experience in Dermatology Clinic.
Ready to join immediately .