وظيفة Customer Service Representative

شركة : Grouhy

مقر الشركة : Downtown, Cairo

تفاصيل الوظيفة

Handle customers’ inbound and outbound calls and inquiries (Arabic)
Provide responsive telephone support to customers, in the area of problem solving.
Explain description and specification of the company’s products.
Reply to comments and open chats on social media.
Build a positive relationship and embrace Electronic House products.
Follow up on customers’ complaints and issues when required.

متطلبات الوظيفة

Good computer skills.
Excellent command of MS Office.
Good communication and handling skills.
Max age is 30.
Undergrads and Grads are welcome to apply.
Data entry skills.
Previous customer service experience is preferred.
Working hours Rotational Shifts (9:00am to 6:00pm) or (12:00pm to 9:00pm)
Ability to work under pressure.
Males & Females.
Patience.

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عن الشركة

Grouhy was established in 1992. We operate 2 factories that produces TVs, Fans, Iron, Blenders, Kettles and many more small home appliances. We distribute our products all over Egypt.

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