Clinic Executive Secretary performs a variety of tasks as the first contact via telephone or face to face with the prospective client.
The position is considered a crucial link between the patient and the care delivered by clinical and service staff of the center.
Specific Responsibilities
Welcomes and greets patients/clients/visitors to the department in a manner that is helpful and friendly; determines the purpose of visit and directs patients/clients/visitors to appropriate person or department(s).
Performs day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones, and data entry.
Schedules patient flow to clinic based on predetermined appointment arrangements to allow the clinic to serve an adequate number of patients as established by grant requirements.
Adheres to all Clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality.
Exercise utmost diplomacy and tact to provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies
Calls patients daily to confirm the next day’s appointment.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
متطلبات الوظيفة
College graduate.
Previous administrative or clerical experience in a clinic or in an office-based setting is preferable.
Good verbal and written communication skills in English.
Basic to intermediate computer knowledge and skills.
Our locations are 5th settlement, Heliopolis, Sheikh Zayed, Mohandesin.
Clinique du Caire is bringing a new definition of perfection to the healthcare industry in Egypt in which we focus on every single detail to attain a memorable experience starting from the outstanding customer service to the consistent after check-out fol