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وظيفة Call Center Representative

شركة : Inertia Egypt

مقر الشركة : 6th of October, Giza


تفاصيل الوظيفة
  • Answer incoming calls and respond to customer’s emails.
  • Manage and resolve customer complaints.
  • Route calls to appropriate resources.
  • Document all call information according to standard operating procedures.
  • Complete call logs and reports.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Recognize, document, and alert the management team of trends in customer calls.
  • Research required information using available resources.
  • Other duties as assigned.
متطلبات الوظيفة
  • Bachelor's Degree.
  • 1-3 years of experience in the same field.
  • Excellent command of spoken English.
  • Good communication skills.
  • Should be fast and efficient.
  • Have courteous demeanor.

دورات تدريبية في هذا التخصص الوظيفي

عن الشركة

Inertia is a leading Egyptian real estate company that develops distinctive, valuable, and dynamic projects in different parts of Egypt. From our inception in 2007, Inertia has been thriving; we are renowned for projects that cater to today's cosmopolitan
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