Resolves customer complaints via phone or face to face.
Seizes opportunities to upsell products when they arise
Greets customers warmly and ascertains any problem they may have.
Advises on any information the customer may need.
Works with the customer service manager to ensure proper customer service is being delivered.
Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Coordinates with other departments to Solve Customers' Complaints.
متطلبات الوظيفة
Bachelor's Degree in any related field.
1-3 years of experience preferably in the real-estate field.
Talaat Moustafa Group – Future Builders
Talaat Moustafa Group; is the leading real estate and tourism investment organization; developing exclusive and luxurious real estate communities and touristic resort of enduring value in Egypt and the Middle Eas
