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وظيفة Airlines Backoffice Agents

شركة : Seera Group

مقر الشركة : Mohandessin, Giza


تفاصيل الوظيفة
  • Information regarding country travel rules, prices, and policies.
  • Reservation & booking by using the airline system.
  • Follow-up with the teams.
  • Creating daily reports.
  • Handling requests of the management.
  • Resolve complaints while providing effective solutions.
  • Handling all travel agents' requests from booking and issuing tickets.
  • Reissue – Change - Refund airline tickets.
  • Confirm and modify flight reservations.
  • Prepare and locate records and information for the teams.
  • Ensure that colleagues and customers follow proper procedures.
  • Keep records and information.
  • Follow up on the Ques on Amadeus.
  • Handle emergency requests.
متطلبات الوظيفة
  • Males & Females Can Apply.
  • At least 1 year of experience in any travel agency (airlines tasks) or any related field
  • Amadeus/Saber knowledge is a must.
  • Graduates only & Bachelor Degree Holders.
  • Excellent Communication Skills.
  • Languages: English  Very Good
  • Presentation Skills, good-looking, Supportive Attitude.

دورات تدريبية في هذا التخصص الوظيفي

عن الشركة

Seera is the new name for Al Tayyar Travel Group, the largest travel, and tourism group in the MENA region. Seera means journey. A symbol of change. A positive step into the future. We’re opening up the opportunity of travel for everyone by connecting
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